1 retired IT director from south London was left at “his wits’ end” after generating additional than 100 makes an attempt more than five months to get his document corrected.
While the 59-12 months-aged had equally jabs, the initially a single, in February was lacking from the record, so his second jab, in May perhaps, registered as his very first.
With a holiday to Iceland prepared, he resorted to determined measures, reserving a 3rd jab, in August which registered as his next.
In get for the application to demonstrate a booster jab, he went on to have fourth vaccine, just after efforts to solve the matter with his GP practice and NHS app client company frequently failed.
Dan Ciubotaru, a professor of arithmetic at the University of Oxford, essential to pay a visit to his aged father in Romania. He said he went spherical in circles immediately after getting that his second jab experienced not been recorded on the application. It took multiple phone phone calls, e-mails and the risk of booking a third jab in advance of the dilemma was rectified by his GP.
One NHS vaccination centre manager told The Telegraph that a lot of scenarios were only detected when men and women looked at the app for the 1st time, as they tried to make travel programs.
At some big web-sites he labored at, he explained as several as 50 patients a day had been impacted by recording faults.
An NHS spokesman said variations had been manufactured to much less than a single per cent of records, introducing: “The Vaccination Data Resolution Company is functioning quickly and successfully to assistance solve any difficulties as and when people encounter them.”